Warmlite's Repair Policy

August 1, 2019

Warmlite Gear: Built to Last

Many outdoor enthusiasts use their gear until it's destroyed, but with Warmlite's repair policy you never have to worry about throwing out another tent, sleeping bag, jacket, or vapor barrier item. Our high-quality, rip-resistant material, sturdy zippers, and double-stitched strain-bearing seams, Warmlite gear is carefully assembled to ensure that your gear lasts 20+ years.  But things happen. Did you know that we will repair your gear? Our team can work with you to determine how to fix your gear and get it back to its original glory. We are proud of our top-quality gear, and work to ensure that it lasts a lifetime. Many Warmlite customers have owned their gear for decades, and we put in the effort to make sure it lasts many more.

We believe in the quality and longevity of our gear. If after 20+ years of use something needs repair, we can fix it!

How Repairs Work

Repairs are $50 an hour plus the cost of materials. Pay shipping to and from the Warmlite® facility. For questions, call (970) 568-4080 or email kim@warmlite.com. Our Office Hours are Monday – Thursday, 8 am to 4 pm MST.  Have Warmlite gear that needs repaired? Simply give us a call or email us about the issue and we can problem-solve with you to decide on the best course of action.  Read More

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